Idyllic Hair & Skin – Shipping Policy (UK)

Processing Times

All orders are processed and dispatched within 7 working days. During busy periods, promotional events, or holidays, processing times may be slightly extended, but we always work to dispatch your order as quickly as possible.

You will receive an email confirmation once your order has been shipped.

Shipping Within the United Kingdom

We currently ship to all UK addresses, including England, Scotland, Wales and Northern Ireland.

Standard UK Delivery:

• Delivery typically takes 2–5 working days after dispatch.

• All orders are shipped via trusted UK couriers.

• Tracking information can be provided once your order has been dispatched.

Please note: Delivery times are estimates and may vary due to courier delays, weather conditions, or other factors outside our control.

Shipping Fees

Shipping costs are calculated at checkout based on your location and the weight of your order.

Incorrect or Incomplete Addresses

Please ensure your delivery address is entered correctly at checkout. Idyllic Hair & Skin is not responsible for delays or lost parcels caused by incorrect or incomplete address information.

If you notice an error after placing your order, please contact us immediately at idyllic.treatment@gmail.com.

Lost, Delayed, or Damaged Parcels

If your parcel is delayed, lost, or arrives damaged, please contact us as soon as possible so we can investigate and resolve the issue.

For damaged items, please include photos of:

• The packaging

• The product

• The damage itself

This helps us process your claim quickly.

International Shipping

At this time, we only ship within the United Kingdom. If international shipping becomes available in the future, this policy will be updated.

Customs & Import Duties

Not applicable at this time, as we currently ship within the UK only.

Contact Us

If you have any questions about shipping or delivery, please contact us at: idyllic.treatment@gmail.com